Legal

Booking Terms and conditions

  1. Introduction

  2. Holiday Letting

  3. Hire Periods

  4. Use of Property

4.1. No smoking

  1. Rights of refusal

  2. Description

  3. Liability

7.1. Personal Injury

7.2. Loss/ Theft

7.3. Our Liability

7.4. Ski Hosting

  1. Deposits and Bookings

8.1. Prices do not include...

  1. Payments

  2. Cancellation

  3. Cancellation by Ski Bliss

  4. Force Majeure

  5. Complaints and refunds

  6. Entire Agreement

  7. Rights of third parties

  8. Governing law

  9. Acceptance

  10. Insurance

  11. Surcharges

  12. Travel and Delays

  13. Weather conditions

  14. Chauffeur service

  15. Resort prices


  1. Introduction - Ski Bliss is a trading name of Jamie Forrest, 22 Les Periades, Saint Gervais. Ski Bliss provides accommodation and food to its guests in the afore mentioned locations. These terms and conditions along with the booking conditions and invoice constitute the contract between Ski Bliss and the Hirer, the contract shall exist once all relevant payments have been received and confirmation of the booking ("conformation letter") has been sent to you by us.

  2. Holiday Letting - This agreement is made between Ski Bliss and the Hirer on the basis that the accommodation as specified (the 'Property') is to be occupied by the Hirer and their guests for a period as defined by the confirmation letter (the 'Hire Period'). The price of the holiday is as specified in Confirmation Letter (the 'Full Payment'). The deposit as specified in the Confirmation Letter or invoice (the 'Deposit') should accompany all bookings. The balance of the Holiday Price must be paid at least 6 weeks before the beginning of the Hire Period. If the balance of the Holiday Price is not received within this period then the deposit may be forfeited and the hiring cancelled at the sole discretion of Ski Bliss. If bookings are made 6 weeks or less in advance of the Hire Period the whole of the Holiday Price must be paid on booking.

  3. Hire periods – Hire periods will run from 4 pm. On the first day of the Hire Period, until 10 am. On the last day of the Hire Period. The Hirer agrees to make every effort to arrive at the Property by the specified time of arrival; however, any failure to notify Ski Bliss of a late arrival resulting in failure by Ski Bliss to provide access to the Property will result in responsibility for overnight accommodation being with the Hirer.

  4. Use of the Property – The Hirer must use the Property for the sole purpose of a private holiday residence and no other purpose or uses whatsoever.

4.1. No smoking – Ski Bliss operates a complete no smoking policy in all accommodation, smokers are welcome, but must only smoke on balconies or outside.

  1. Rights of refusal – Ski Bliss reserves the unconditional right to terminate a holiday with immediate effect in the event of unreasonable conduct by the Hirer which is- in Ski Bliss's reasonable opinion- likely to cause distress, damage, danger or annoyance to other customers, employees, property or to any third party. If the Hirer is prevented from continuing his holiday as a result of termination, Ski Bliss's responsibility for the Hirer's holiday thereupon ceases. Full cancellation charges will apply and Ski Bliss will be under no obligation whatsoever for any refund, compensation or loss that the Hirer may incur.

  2. Description – Every effort is made to ensure that all descriptions made of the property and the service are accurate, however Ski Bliss cannot accept any liability for any inaccuracies or changes that may occur between the time of the Booking and the Hire Period.

  3. Liability – The Hirer accepts that they use the Property and all facilities entirely at their own risk. Ski Bliss will not be liable to compensate the Hirer for any damage or loss of enjoyment in respect to the Hirer's holiday if the reason was the fault of the Hirer, or could have been reasonably foreseen. Ski Bliss's liability in any event or loss (including both direct and indirect loss of enjoyment) will not in any event be greater than the Full Payment.

7.1. Personal Injury – Ski Bliss accepts no responsibility for any personal injuries caused to the Hirer, their guests, or any third party whilst using the Property or any associated facilities, no matter what the reason. Those travelling by their own means to the Property do so at their own risk and are responsible for their own safety.

7.2. Loss/ Theft – The Hirer and their guests are responsible at all times for their own personal documents, baggage and ski or other equipment whether hired or owned. We accept no liability whatever for theft or misplacement of any item.

7.3. Our Liability – We accept responsibility for ensuring that the Property is as described on our website upon booking, and that the services offered reach a reasonable standard.

7.4. Ski Hosting – Ski Hosting is offered as a casual and free service to guests. It is designed just to familiarise guests with the ski area. Ski Hosting will not be offered every day of the Hire Period, and we reserve the right to withdraw it at any time. Guests use the mountain at their own risk at all times, no responsibility is accepted by Ski Bliss for any injuries or accidents which occur during Ski Hosting or at any time during the Hire period, however caused.

  1. Deposits and bookings – A deposit of £100 per person is required at the booking stage to secure the booking. Deposits should be received within 5 working days of the provisional booking, provisional bookings will be cancelled if the deposit is not received with this time period. Binding confirmation of the booking can only be made once all appropriate deposits have been received.

8.1. Our prices do not include – Prices do not include travel to and from resort (unless using private transfers organised by Ski Bliss), Insurance, Ski Passes, Lessons or Equipment Hire.

  1. Payments – Full Payment must be made a minimum of 6 weeks before the Hire Period commences. The Hirer is responsible and liable for all persons who payments apply to.

  2. Cancellation – If the Hirer decides to cancel the holiday, they must inform Ski Bliss in writing. Cancellations will incur administration costs and will lessen the likelihood of being able to resell the holiday, therefore the following cancellation charges will apply:

More than 6 weeks before departure: Loss of deposit

6-4 weeks before departure: 50% of full payment

Less than 4 weeks before departure: 100% of full payment.

In addition to the cancellation charges, Ski Bliss reserves the right to pass on any charges made by the suppliers of any services booked by us on your behalf. Depending on your circumstances and reasons for cancellation, you may be able to claim these charges back from your insurance company.

  1. Cancellation by Ski Bliss – We reserve the right to make minor alterations to the website and holiday details before and after bookings have been confirmed. In the case of a major or significant alteration being made we will advise you at the earliest possible date. In the event of a significant alteration, you may accept to cancel your holiday and receive a full refund. Ski Bliss will pay no compensation.

If it is necessary for us to cancel a confirmed holiday we must reserve the right to do so. If we do so you will receive a full refund of all monies paid. We accept no legal liability and will pay no compensation. Very rarely we may be forced to curtail your holiday after the date of departure where circumstances amounting to 'force majeure' occur. In this very unusual situation, we regret that we cannot make refunds (except where refunds are made from a supplier ), meet any cost or expenses you may incur as a result or pay any compensation

  1. Force Majeure - We regret we cannot accept liability or pay any compensation where the performance or prompt performance of our contractual obligations is prevented or affected by 'force majeure'. In these booking conditions, 'force majeure' means any event which we or the supplier of the service(s) in question could not, even with all due care, foresee or avoid. Such events may include, but are not limited to: war or threat of war, riots, civil strife, terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, volcanic ash, fire and all similar events outside our control.

  2. Complaints – In the unlikely event you have reason to complain, The Hirer must immediately inform Jamie Forrest, By letting us know early, there is a much better chance that we can rectify the situation and you can get on with enjoying the remainder of the holiday. If you are still unhappy with the resolution, you must inform is in detail in writing, this must be received within 7 days of the end of the Hire Period. If the complaint is received outside of this time, or if it is not brought to our attention as soon as reasonably possible, we will be unable to process it, and cannot accept liability. The refund Guarantee states that I will refund any aspect of the holiday you are not satisfied with. This only covers aspects of the holiday that Ski Bliss is directly responsible for. Elements not covered by the guarantee include, but are not limited to: weather, third parties, snow condition, unforseen cancelations or closures, force majeure, lift closure.

  3. Entire Agreement – This agreement, the Terms and conditions as stated on the website, together with documents stated herein constitute the entire agreement between the parties with respect to the subject matter of this agreement. This supersedes and extinguishes any prior drafts, agreements and undertakings between the parties relating to such subject matter.

  4. Rights of third parties – A person who is not a party to this agreement has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce, or to enjoy the benefit of, any provision of this agreement.

  5. Governing Law – This Agreement shall be governed by and construed in accordance with the laws of England and the parties hereby submit to the exclusive jurisdiction of the English courts.

  6. Acceptance – As part of Ski Bliss's acceptance of the booking, the Hirer warrants to Ski Bliss that all information provided to Ski Bliss is correct and that the Hirer is aged 18 years or over.

  7. Insurance – To stay with Ski Bliss all guests must be in possession- and bring with them- valid travel insurance. You must within 28 days of booking, provide us with written details of your insurance policy. Please note, pregnancy and ill health may affect insurance cover. Please ensure you read your insurance policy document as soon as you receive it and take it on holiday. It is your responsibility to ensure the insurance cover you purchase is suitable and adequate for your particular requirements. We accept no liability if you have invalid insurance.

  8. Surcharges – Once your holiday has been booked its price will not change even if the value of Sterling falls. However we do reserve the right to amend our prices at any time before you book. You will be advised of any revised price before you book.

  9. Travel and Delays – We cannot accept any responsibility for any travel arrangements made exclusive of our airport transfer service; Such as the delays of flights, trains, or ferry crossings, we can not compensate you for delays out of our control, such as road closures or force majeure, But we do endeavour to be flexible, so the sooner you inform us of any problems travelling, the better the chance we can help. If delays mean you need to find alternative overnight accommodation, we will not compensate any charges. However your insurance policies may cover you in certain circumstances.

  10. Weather conditions – With the whole of the Evasion Mont Blanc Ski Area available to us, there should never be circumstances where you are unable to ski somewhere. If this does happen, we will endeavour to drive you to nearby resorts with better conditions, but we cannot guarantee this, and offer no compensation. We cannot be held responsible for any adverse weather conditions.

  11. Chauffeur service – As part of our product, we offer a free minibus service for emergencies. We reserve the right to withdraw this complimentary service if necessary.

  12. Resort Prices – At the time of writing, every effort has been made to ensure all prices mentioned are correct, however we cannot guarantee they will not change, and cannot accept any responsibility of offer compensation if they do.

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